Privacy Policy
PRIVACY POLICY
Privacy Policy for SMS Communications – Jarabe Inc.
Effective Date: January 1st 2025
Jarabe Inc. (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect information obtained through our SMS text messaging service (10DLC), including any mobile numbers you provide.
1. Information We Collect
We may collect the following information when you opt in to our text messaging services:
Your mobile phone number
Your name (optional)
Message content and metadata (e.g., time stamps)
2. How We Use Your Information
We use your information only for the purpose of:
Sending you transactional messages related to orders, events, or confirmations
Responding to customer service inquiries
Delivering marketing or promotional messages if you have opted in
3. How We Share Your Information
We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information with:
Authorized service providers assisting with our text messaging system (e.g., SMS gateway providers)
Government authorities when required by law
4. Your Choices
Opting In: You must affirmatively opt in to receive messages.
Opting Out: You can opt out at any time by replying “STOP” to any message.
Help: For assistance, reply “HELP” or contact us directly at (312)-725-0507. Option 2
5. Data Retention
We retain your mobile number and message history only as long as needed for legal and operational purposes. We implement reasonable safeguards to protect your data from unauthorized access or disclosure.
6. Children’s Privacy
We do not knowingly collect or solicit information from individuals under the age of 13. If we learn that we have inadvertently collected such information, we will promptly delete it.
7. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted with a revised effective date. Continued use of our SMS service after changes constitutes your acceptance.
8. Contact Us
For questions about this Privacy Policy or your data, please contact:
Jarabe Inc.
Email: info@jarabechicago.com
Phone: 312-725-0507
Address: 1104 W Taylor St Chicago, IL 60607
TERMS & CONDITIONS
Jarabe Terms and Conditions .pdf
Terms and Conditions
Jarabe Inc. – SMS Messaging Terms & Conditions
Effective Date: January 1st 2025
By opting in to receive SMS messages from Jarabe Inc., you agree to the following terms and conditions:
1. Program Description
Jarabe Inc. uses SMS (text messaging) to communicate with customers regarding:
- Order confirmations and updates
- Event information and reminders
- Promotional offers (only if you opt in to marketing)
- Customer service communications
2. Message Frequency
Message frequency may vary depending on your interactions with us and your selected preferences. You will only receive marketing messages if you explicitly opt in.
3. Fees and Charges
Message and data rates may apply depending on your mobile carrier and plan. Jarabe Inc. is not responsible for any charges from your service provider as a result of using our messaging service.
4. How to Opt Out
You can cancel the SMS service at any time. Just text STOP to our number. After you send the message “STOP,” we will confirm your unsubscription by text. You will no longer receive messages from us.
5. Customer Support
If you experience issues with the messaging program, reply with the keyword HELP or contact us directly:
- Email: info@jarabechicago.com
- Phone: 312-725-0507
- Address: 1104 W Taylor St Chicago, IL 60607
6. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your information.
7. Carriers
Carriers are not liable for delayed or undelivered messages.
8. Eligibility
You must be at least 13 years old to use our messaging service. If you are under 18, you must have the consent of a parent or guardian.